Contacts
Contacts
If you wish to book one of our tours or have any questions please ask: we're happy to help.
We speak Italian, English, German, French and Spanish. Write to us at info@veronatours.com
or fill the form below:
HEALTH & SAFETY POLICY
Masks are required, please bring your own
Offering private tours only, social distancing is always maintained during the tours.

CANCELLATION POLICY
The date on which the request to cancel is received by VeronaTours will determine the refund due as follows:

If you cancel 90 days or more before the start of the tour: No cancellation fee.
We will refund the amount paid less any non-recoverable upfront costs incurred by VeronaTours on your behalf. These upfront costs represent out of pocket expenses for transaction fees, transportation deposits, tickets and other non-recoverable tour expenses.

If you cancel 89 to 45 days before the start of the tour: 50% cancellation fee.
If you have paid for your tour in full, we will issue a refund of 50%.
If you paid a deposit, it will not be refunded.

If you cancel less than 45 days before the start of the tour: 100% cancellation fee.
  • We are able to adapt tours to guests with mobility issues, small children or specific interests. Just let us know.
  • Most tours can be combined on the same day.
  • Gift cards: wish to offer a tour as a present? Contact us, we can help you with that.
  • Veronatours is a legitimate, independent tour company providing handcrafted tour services: it’s little things that count. All tours are delivered by truly local and fully registered guides. Each and every tour you book directly from us avoiding chains and marketplaces is a guarantee: no money and personal touch lost on the way!